Once the end user’s passkey is created in the browser, that passkey will be available for use anywhere that Banno Online supports passkey authentication, including initial login, two-factor authentication (2FA), high-risk actions (HRA), and account recovery.

This feature is still in the ideation phase, so be on the lookout in future Statements and meetups for more information as the project progresses. For a refresher on passkey functionality on Banno, check out our Knowledge Base doc and our more-detailed passkey guide on the For Clients Portal.

For more insights on Conditional Create, see this post on Google’s Chrome Developers site.

Documentation updates

Here are a few of the docs we’ve added or updated this month:

• Auto-Add Accounts with Enterprise Workflow: Read the new Treasury Management Back Office guide, which walks you through auto-adding accounts with Enterprise Workflow.
• Treasury Management Integrations List: Track our growing list of Treasury Management integrations. We will update this reference list as additional integrations become available.
• iOS App UX Design Evolution: Find newly added details regarding upcoming changes in Banno Mobile 3.36, 3.37, and 3.38.
• Jack Henry Exception Manager: Learn how to configure permissions for Exception Manager in Users & Groups.
• Support Suite for Jack Henry Conversations: Check out an enhanced overview outlining key updates such as the merging of Co‑Browse and Video Chat & Screen Sharing to Conversations’ new name, Advanced Guidance.
• AI Summaries for Jack Henry Conversations Overview: Study the net-new overview discussing the details of AI Summaries, part of the Support Suite for Jack Henry Conversations.
• Consumer Lending in OpenAnywhere Feature Overview: See the new feature overview for Consumer Lending in OpenAnywhere – the first piece of Jack Henry Origination that ties together LoanVantage and OpenAnywhere.
• Jack Henry Identity for LoanVantage FAQ: Prepare for the upcoming move to Jack Henry Identity this July (relevant to LoanVantage customers).

Note: Due to browser behavior beyond our control, PDF links may open directly in this same browser tab.

Here’s a bit more detail on what to expect:

• Setup: To access the tool, administrators must enable the Platform icon and create a JH Permission Set and JH Platform group for Exception Manager. For full setup instructions, please refer to this guide on the Knowledge Base.
• Training: After logging into the For Clients portal, use this link to access the Overview of Exception Item Manager for Rapid Transfers eLearning module on Jack Henry University.

Finally, please note that we also have plans to make this new functionality available on all other foundational cores in the future (we don’t have a timeframe to share yet).

Future enhancement

Jack Henry Identity does not yet support group-mapping for Entra ID, so your administrators will currently need to manage access permissions for each integrated product (such as Banno) in both Entra ID and the integrated product separately. Supporting group-mapping is an enhancement we have on the radar, but there’s no timeline to share yet.

More details and getting started

For additional details pertaining to Entra ID, see our Jack Henry Identity documentation on the Knowledge Base.

If your financial institution would like to implement federation to Entra ID, please submit a support ticket.

Data Hub Integration: Available Now

The Jack Henry Wires History data set delivered by Jack Henry Data Hub now includes near real-time data! Customers with the Jack Henry Wires History data set can now receive near real-time data into your data warehouse. From there, you can then query the data or integrate with other tools for advanced data modeling and further use cases.

Visit our Knowledge Base to learn more about Jack Henry Data Hub and the other data sets it offers. You can also see our JackHenry.Dev documentation to learn more about the Jack Henry Wires data set.

Wire Reports: Coming Soon

We’re in the home stretch with our native wire reporting, delivered through Jack Henry Insights. This functionality will let Jack Henry Wires customers view and create wire reports within the Jack Henry Platform back office, using Jack Henry Insights. This feature will come with pre-created wire reports for your financial institution that you can configure and customize in addition to creating net new reports with your wire data.

We’ll announce further details and release timing in future Statements.

Comments & Attachments: Coming Soon

We’re wrapping up development work on our Comments & Attachments feature, which will let your financial institution staff add internal comments to a wire or attach relevant files all without leaving the Jack Henry Wires user interface. All comments and/or attachments are purely for internal communication purposes and will not be transmitted to the Federal Reserve.

We anticipate that this feature will roll out in the coming weeks. Keep your eyes peeled for future Statements announcing this feature’s availability!

iOS App

After upgrading to Banno Mobile 3.36, your accountholders will see that we’ve refined additional money movement forms throughout the app. The animation changes are particularly evident.

These and other updates in 3.36 free us to further extend the app in ways that weren’t previously possible. For example, the app will be able to support more robust deep linking – something that (in the future) we may leverage to implement consumer-facing AI assist functionality or, perhaps, build an integration with the impressive Siri AI experiences Apple announced earlier this month.

In Mobile 3.36, the Scheduled transfers and ACH batch details screens will inherit the same style changes we shipped for Rapid Transfers in Mobile 3.35. The new design reduces visual clutter by swapping boxed cards for a clean, full-width list, improving text hierarchy, and moving action buttons into the top navigation bar to maximize screen space.

For details on the specific screens we’re updating in version 3.36, please reference our iOS App UX Evolution Knowledge Base article.

Android App

With Mobile 3.36 for Android, your accountholders will see a refreshed look on the Alert settings screen, much like the previously released UX changes to the Recently used devices screen.

Additionally, to create a new alert, now accountholders will tap the + button in the lower-right corner of the Alert preferences screen. They will then see the menu of available options. When creating or editing an alert, they should also notice that the details are presented on a full screen rather than the more-compact dialog that previous versions of the app used.

See additional information about what to expect with version 3.36 for Android (and beyond) on the Knowledge Base.

The following features and enhancements are either available now or in Building status:

• In-app education during enrollment: Live now, this enhancement ensures that merchants immediately recognize the functionality – and full power – of Tap2Local.
• Add Google Pay support through payment links: Live now, merchants can add Google Pay as a native wallet for Tap2Local payment links, giving Android users a simple, single-tap checkout experience!
• Add notifications & notification settings: Soon, merchants can track crucial business activities in real time with new, customizable alerting options.
• Payee-defined amount for payment links: Soon, businesses and nonprofits can share a payment link or QR code that lets the payer set the price, making Tap2Local the perfect payment solution for fundraising!
• Create and manage recurring payments and subscriptions: This update will let merchants store payment methods at the customer level, so they can automate billing schedules and skip the tedious task of entering card details for every transaction. This will be a seamless addition to the Tap2Local Invoices feature!

To follow progress on the list above, plus the many other Tap2Local enhancements in the works, visit our Tap2Local Evolution Knowledge Base doc.

Key features and functionality

Here’s a brief summary of the more-notable features and functionality:

• Faceted filtering: Jump to the content most relevant to you with new Article Type and Product filters.
• Modern UX: The clean, responsive design and editorial layout lend well to reading detailed information – whether consumed on desktop, tablet, or mobile device.
• Convenient sharing: The new Copy link feature makes it a cinch to share specific articles.

Prominent callout box

The callout box (with the light-blue background) above the news feed is intended to ensure that you can filter to the content you find most relevant – without missing the news that everyone should see. Examples of ‘featured content’ include minimum version changes, tasks your financial institution must complete, certain meetups/events, and news on breakthrough features (e.g, Tap2Local and Jack Henry Rapid Transfers).

Article Type filters

While we don’t have hard and fast definitions for Article Types, these are the general guidelines we use when determining which to assign each article:

• Coming Soon: Announces an upcoming feature or functionality change OR provides an update on a previously announced feature or functionality change.
• Enhancement: Discusses a released (though, not necessarily enabled) functionality improvement. This is similar to the New Feature tag; however, it is used less frequently and should apply to changes that don’t qualify as full-fledged features.
• Heads Up: Provides new information, an update, or general news that’s not necessarily critical or urgent. We also occasionally use this tag for follow-up details that were discovered after a previous Statement article was published.
• New Feature: Discusses a released (or expected for release within 2 weeks of publication) new feature.
• Reminder: Provides a brief summary of previously published announcements. Typically, Reminder articles will include a link to the original, more in-depth article.
• Event: Focuses on a meetup, office hours, or other event and typically includes a registration link. Note that certain articles include a gray (rather than blue) Event tag, which is intended as a context indicator rather than to allow filtering; examples include the old Forget-Me-Nots and other articles that mention (but don’t focus on) an event.

Product filters

The Product filters consist mostly of products. However, rather than clutter up the filtering with multiple extra columns, we’ve elected to include a couple of environments and services in the list as well:

• Account Origination: Relevant to institutions contracted for (or interested in) Account Origination.
• Banno: Relevant to institutions contracted for (or interested in) any Banno product. You will also see the Banno tag on articles for specific Banno products (e.g., Banno Business).
• Banno Admin: Pertains to any app within Banno Admin (e.g., Banno People, Banno Support, and so on).
• Banno Business: Pertains to Banno Business features.
• Banno Marketing: Pertains to the Banno Marketing app.
• Banno Mobile: Pertains to the Banno Mobile app.
• Banno Online: Pertains to the Banno Online app.
• Banno People: Pertains to the Banno People app.
• Banno Support: Pertains to the Banno Support app.
• Jack Henry Identity: Pertains to the Jack Henry Identity service and the corresponding administrator login and security settings.
• Jack Henry Platform: Pertains to the Jack Henry Platform.
• Jack Henry Wires: Pertains to Jack Henry Wires.
• Treasury Management: Relevant to institutions contracted for Treasury Management.
• Unified Identity Service: Pertains to Unified Identity Service and the related functionality on our accountholder-facing apps and/or the corresponding settings managed via the Identity App.

Details next to articles

To provide at-a-glance context about our content, the new design includes key details and visual indicators on the left side of each article:

• Publication date: This indicates the date that the article was published. Please don’t conflate this date with any deliverable timing, due date, or event date – all of which will instead be specified within the body of each article. To help avoid any confusion, when you mouse over the date on the left, you’ll see this tool tip: “Article publication date”
• Copy link: The blue link icon makes it easy to grab a shareable link that will open the specific article on its own page.
• Blue tag: The blue tag corresponds directly to the Article Type filters. No other filterable tags or informational tags are blue.
• Gray tags: The gray tags either correspond directly to the Product filters or simply provide a visual context indicator (e.g., Credit Unions Only, SilverLake Banks Only, and so on.). Moving forward, we’ll also start using these tags to indicate whether a feature is in Beta testing, if it requires an additional contract or support ticket, and more.

🎗️ Gone but not forgotten 🎗️

The recurring “Forget-Me-Not” section we’ve previously used to provide reminders wouldn’t be as helpful now that you can filter by Reminder, Event, or both at once. Therefore, the May 2026 Forget-Me-Nots mark the last occurence. You will, however, still see previous months’ Forget-Me-Nots until each instance reaches the 18-month cutoff and is archived. In other words, this familiar friend is going, going, (soon-to-be) gone.

June Digital Banking Meetup Q&A

Here are answers to questions we received while demoing the new Statement during the June 12, 2026 Digital Banking Meetup:

Q: Can the Statement distinguish between bank-only and CU-only content?
A: Yes. Moving forward, we will add “Banks only” or “Credit unions only” tags to articles when applicable.

Q: Will Statement tags match the tags on the Monthly Meetup deck (roadmap)?
A: We will be aligning the tags as much as possible as we publish new Statement articles; however, not all tags in the Monthly Meetup deck lend perfectly to the Statement. That said, we did (and will) use the deck tags as the Statement’s guiding North Star.

Q: Will the new Statement specify timeframes for releases?
A: We will continue to provide as narrow of release windows/targets as possible. However, since testing and release prep can easily affect release targets, we purposefully avoid stating specific release dates unless something has already passed testing and we’re highly confident in the target date.

Q: Will Monthly Statement updates include older content?
A: Yes. The new Statement provides a continuous feed that lets you load older content as wanted (up to 18 months in the past). The feed (unfiltered) will display the most-recent 20 articles on initial load. You will want to use the Show more button at the bottom of the feed to ensure that you don’t miss any current articles — it’s not often that we publish more than 20 Statement articles in a month, but it can happen.

Q: Is there a search capability for Statement content?
A: There is not a search feature currently. Right now, filtering is the best method to narrow the content in the Statement feed. However, we’re considering adding search as a future iteration.

Q: Will email alerts continue for Statement updates?
A: Yes. Your email notifications will continue to work as they did previously.

Anticipated FAQs

Based on feedback and questions received during our extensive QA testing, we suspect some of you may also have similar questions:

Have the newly designed Statement pages been tested?
Of course! The new Statement experience has been subject to a month-long testing window involving internal stakeholders from numerous Jack Henry teams.

Is there somewhere to submit feedback about the new Statement design?
There certainly will be! After allowing a couple of months for you to get fully familiar with the new Statement experience, we will publish a feedback form so we can learn how the redesign is working for you and gather suggestions for future iterations. Keep an eye out for that form in (most likely) the July 2026 Statement publication.

Is there somewhere to submit more-urgent questions about the new Statement design?
You bet! If you have pressing questions, please email gotomarketstrategy@jackhenry.com, and our Product Go-to-Market team will respond as quickly as we can.